Infrastructure and Platform Architect

Job Description

 Appealing Points:

• Opportunity to utilize bilingual (Japanese/English) skills in global IT infrastructure and project management Work in a multicultural environment handling high-impact cloud and DevOps projects while leveraging both language and technical skills.
• Hands-on experience with cutting-edge technologies like AWS, DevOps, and Agile/Scrum methodologies Gain valuable exposure to cloud operations and automation tools while leading cross-functional teams in an agile environment.
• Play a vital role in service improvement by applying ITIL-based best practices in IT operations and change management Contribute to service excellence through structured management of incidents, assets, vulnerabilities, and network operations.

Annual salary: 9 Million and above

Job Responsibilities:

• Serves as the primary point of contact for the L2 and L3 teams, to support and manage IT L2 and L3 Support
• IT Technical Project Manager will needs to run Sprints for the assigned work.
• 5-7 years of Experience in Cloud and project management.
• Work closely with existing delivery teams to achieve distinctive, lasting & substantial business improvements through the adoption of emerging technologies in cloud
• Familiarity with monitoring & management tools such as Systems Manager, Splunk, Cloud monitoring tools etc
• 3+ years of DevOps development experience using GitHub, JIRA, Confluence, Teams Chat, ServiceNow
• Experience working in Agile development environments and with cross-functional teams
• Experience in playing the Agile/Scrum Master role for at least two years for a IT Infrastructure team that was diligently applying Scrum principles, practices, and theory.
• Ensures timely delivery of all tasks, deliverables, and get  the issues resolved on   time.
• Scheduling and management of progress and resources, and delegation of tasks.
•  Establishing appropriate project quality standards in consultation with customers/partners and implementing appropriate quality management practices/processes/systems to ensure customer satisfaction
•  Establishing effective, open communication channels among project participants and all key stakeholders.
•  Facilitating the production of project documentation and reporting for executive management.
•  Establishing clear project baselines, clearly defined Scope Of Work & Deliverables.
•  Establishing strict Change Control mechanisms and management of all project changes.
•  Perform Risk assessments, manage and mitigate project risks.
•  Manage Escalations externally as well as internally.
•  Reporting Project Metrics, variances, estimations and impact analysis.
• Ensure team is following the ITIL defined process and have track record for critical   INC/major changes.

Job Qualification:

• 8 to 10+ years of relevant work experience.
• Bi-lingual (fluent in both English & Japanese). For Japanese proficiency minimum N2 is required.
• Mandatory skills- It infrastructure and application operations management, ITIL, IT Service Management.
• Extensive knowledge/experience regarding Incident/Change operations, Asset management, Vulnerability management, Network management, Dev Ops and Automation and team management.
• Technical skills- MS, AWS, Devops, Windows
• Mandatory Skills: AWS Cloud Operations .

Language Skills: Business level Japanese (JLPT N2) and Business level English

Company Description:

A leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.

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