Technical Engineer L2 BSS Operations

Job Description

Appealing Points:

• Work on Telecom BSS Front-End Ecosystems Contribute to the operation and troubleshooting of telecom BSS front-end platforms including eCare portals, CRM systems, product catalogs, and order capture workflows.
• Leverage Modern Web Technologies and API Integrations Apply front-end technologies such as HTML, CSS, and JavaScript frameworks like React, Angular, and Vue.js while working with RESTful APIs to analyze application behavior and resolve issues.
• Advanced Monitoring and Production Support Experience Utilize monitoring and analytics tools like Dynatrace and Splunk, along with SQL and Linux log analysis, to diagnose production issues and improve system performance.

Annual Salary: 8 Million and Above

Job Qualifications:

• Domain Knowledge: Strong understanding of the telecom BSS front end landscape, with specialized focus on eCare portals, CRM systems, Product catalog, Account Management , Portal Gateway and Order Capture workflows.
• Web Technologies: Proficient in front end web technologies (e.g., HTML, CSS, JavaScript frameworks like React, Angular, Vue.js) for diagnosing and understanding application behavior.
• APIs: Experience with RESTful APIs for understanding how front end applications interact with back end services.
• Debugging the production issues using Java/Spring boot.
• Ticketing Tool experience like Service Desk, Service Now.
• Database Interaction (Basic): Ability to perform basic SQL queries for data validation and understanding data presented in the front end.
• Operating Systems (Basic): Familiarity with Linux/Unix for basic log analysis and shell scripting related to application environments.
• BSS Platforms: Knowledge of common BSS front end solutions and their integration patterns (e.g., Amdocs, Netcracker, Ericsson, or custom built portals).
• Monitoring Tools: Experience with front end performance monitoring tools (e.g., Dynatrace, New Relic, Splunk, Kibana, Grafana) to analyze user experience metrics.

Language profficiency : Business level japanese (N2) and Business level English.

Company Description:

This company is a leading foreign-affiliated solutions and services provider in the information, communications, and technology (ICT) industry. With more than 130,000 employees in 90 countries, they provide innovative IT solutions to nearly 1000 global customers, including Fortune 500 companies.

【Measures against passive smoking】

No smoking indoors allowed