Technical Business Analyst

Job Description

Appealing Points

• Work in a Global Environment! Utilize your bilingual Japanese and English skills to collaborate with international teams and diverse stakeholders.
• Lead with Cutting-Edge ServiceNow Expertise! Gain hands-on experience with advanced ServiceNow modules such as ITSM, ITOM, and Employee Center, enhancing your technical expertise.
• High-Impact Role with Broad Responsibility! Take ownership from requirement gathering to workflow design and reporting, driving optimization of enterprise IT services.

Annual Salary : 5 million yen and above

Job Qualification:

• Total 6+ years’ experience in ServiceNow platform. Hands-on experience in ServiceNow ITSM module,
• Minimum 4 years’ experience in gathering business requirements for ServiceNow ITSM and ITOM modules,
• Detailed understanding of ServiceNow table structure, Business rules and client scripts
• Hans-on knowledge on employee center portal and report extraction
• Detailed workflow knowledge on service request and catalog creations.
• Excellent Japanese and English communication skills and stakeholder management.
• Certification requirements: ServiceNow CSA

Language Skills: Bilingual (Japanese and English), Japanese Native preferred

About Company

This company has been certified as the “best employer” in 2020 by the “Top Employers Institute” which recognizes outstanding employers.
A global leader in consulting, technology, outsourcing, and next-generation services. With approximately 180,000 employees worldwide, the company helps clients in more than 50 countries stay ahead of the competition. Through the co-creation of innovative solutions, they help companies transform and thrive in an ever-changing world.

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No smoking indoors allowed
Designated smoking area