Senior Cloud Solution Architect

Job Description

Appealing Points:

• Play a strategic, customer-facing role driving cloud adoption, automation, and operational excellence for enterprise clients.
• Work with cutting-edge technologies including Kubernetes, Ansible, Linux, and cloud-native environments while solving complex infrastructure challenges.
• Combine technical expertise with customer advocacy and program management to build long-term cloud capabilities and deliver measurable business outcomes.

Annual Salary: 9 Million and Above

Job Descrption:

• We are seeking a dedicated Cloud Customer Success Engineer/Architect to work closely with our customers. This role is pivotal in understanding their objectives, aligning cloud solutions with specific business outcomes, and ensuring operational excellence and ongoing utilization of our cloud services, particularly for Cloud Platform automation. By combining customer advocacy, technical excellence, and strong program management, you will help customers build long-term cloud capabilities.

Job Responsibilities:

• Provide strategic guidance and technical expertise to customers for cloud adoption, optimization, and operation.
• Work closely with customers to understand their business objectives and align cloud solutions to achieve desired outcomes.
• Ensure operational excellence and ongoing utilization of Company Cloud Platform automation and other cloud services.
• Deliver RMI (Client Mobile Infrastructure) support for Company Cloud automation and other customers.
• Act as a customer advocate, translating customer needs into actionable technical requirements.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction

Job Qualification: 

• A Bachelor’s Degree in Computer Science, Engineering or equivalent experience.
• Expertise in Linux system administration with strong troubleshooting and problem-solving capabilities.
• Certified Kubernetes Administrator (CKA) or equivalent hands-on experience with Kubernetes.
• Proficiency in automation and configuration management using Ansible.
• Strong scripting skills in Bash, Python, and other automation tools to streamline operations.
• Experience with virtualization technologies and containerized environments.
• Understanding of Identity and Access Management and security vulnerability mitigation.
• Proven experience in technical customer handling.
• Very good in Root Cause Analysis (RCA) and problem-solving skills.

Preferred Qualifications: 

• B.E, B. Tech, BCA (Bachelor of Engineering, Bachelor of Technology, Bachelor of Computer Applications).

Langauge Proficiency: Business level english.

Company Description:

The largest eCommerce company in Japan, and the third-largest e-comBusiness-levelmerce marketplace company worldwide.

The organization provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing, and professional sports

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No smoking indoors allowed

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