Senior Insurance Director

Job Description

Appealing points: 

• Lead large-scale transformation programs for life and retirement insurance clients, engaging directly with CxO stakeholders from strategy to execution
• Drive enterprise-wide change through operating model design, process transformation, and value realization, delivering measurable business impact
• Work in a Japan-focused global consulting environment, strengthening executive communication, governance design, and leadership capabilities

Annual Salary: 12 Million Yen and above

Responsibilities

• Client Advisory & Executive Engagement:
  • Act as a trusted transformation advisor to senior leaders across Business, IT,  Operations, Risk, and Finance
  • Lead CxO-level workshops and discussions to shape transformation vision, objectives, and success measures.
  • Provide strong insurance domain context to guide decision-making across life, retirement, and succession offerings.
• Enterprise Transformation Design & Shaping:
• Support clients in structuring and governing large-scale transformation programs, including: 
  • Transformation vision and multi-year roadmap
  • Initiative prioritization and sequencing
  • Governance, decision cadence, and accountability models
• Help move transformation from initiative-driven efforts to a coordinated enterprise 
• program with clear ownership and outcomes.
• Operating Model & Ways-of-Working Transformation:
  • Advise on target operating model design, covering organization structure, roles, KPIs, and decision rights.
  • Support changes to ways of working across business and IT to improve speed, alignment, and execution predictability.
  • Ensure operating model changes are practical, regulator-aware, and culturally aligned to Japanese insurance organizations.
• Business Process & Journey Transformation:
• Lead end-to-end business process and journey assessments across: 
  • Customer and advisor engagement
  • Policy onboarding and underwriting
  • Servicing, retirement events, beneficiary and succession scenarios
  • Identify opportunities to improve efficiency, clarity, and experience through process simplification and digitization.
• Transformation Governance & Value Realization:
  • Establish portfolio-level visibility across transformation initiatives.
  • Support definition of benefits, KPIs, and value realization mechanisms.
  • Track progress, risks, and dependencies, ensuring leadership has a clear line of sight on outcomes.
• Consulting Delivery Oversight:
  • Own consulting engagements from discovery → design → execution support.
  • Partner with delivery, architecture, and change teams to ensure strategy translates into execution.
  • Maintain strong stakeholder management, issue resolution, and executive-ready communication.
• Practice & Business Growth (Director Track):
  • Support business development in Japanese insurance accounts (client conversations, proposal shaping).
  • Contribute to TMC’s insurance transformation capability through reusable assets, frameworks, and mentoring.
  • Help build and coach a strong Japan-based bilingual consulting team.

Job Qualification: 

 Insurance Domain Expertise

• 12–15+ years in life insurance / retirement-focused insurance.
• Strong exposure to: 
  • Life planning propositions and advisory models
  • Retirement planning products and lifecycle servicing
  • Succession planning / beneficiary / estate-linked insurance considerations
• Solid understanding of Japanese insurance market structures and distribution models.

Transformation & Consulting Experience

• Proven experience in management consulting or transformation advisory roles.
• Experience shaping and governing large, complex transformation programs.
• Strong problem structuring, story-lining, and executive communication skills.

Language & Cultural Fluency

• Native Japanese with strong facilitation and business writing capability.
• Fluent English for global collaboration and delivery artifacts.

Desirable (Nice-to-Have)

• Experience with enterprise transformation offices (TMO / TMO-like constructs).
• Exposure to digital, data, or technology modernization initiatives in insurance (advisory context).
• Experience operating in highly regulated environments with multiple senior stakeholders.

Company

This company is a leading foreign-affiliated solutions and services provider in the information, communications, and technology (ICT) industry. With more than 130,000 employees in 90 countries, they provide innovative IT solutions to nearly 1000 global customers, including Fortune 500 companies.

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