Cisco Product Technical Support Engineer Ibaraki Job
Posted : 2025-03-13
Industry : Telecommunications
Employment Type : Full Time, Permanent
Required Skills : Jaoanese JLPT N, english 2, Cisco, Technical Support Engineer
City : Ibaraki
State : Ibaraki
Country : Japan
Annual Salary : ￥10,000,000 ~ ￥12,000,000
Job Description
Position Name: Cisco Technical Support Engineer Ibaraki Job
Annual Salary: 10 Million and above
Responsibilities:
You will assist with problem resolution and troubleshooting of Cisco network equipment deployed in the following enterprise customer networks:
- Router
- Network Switches
- UCS Server
- Call Manager
- Voice Gateways
- Firewall
- VPN
- AAA
- Wireless access points etc.
mission
- If a customer raises a severity 3 service request, we will respond within the contractual time frame.
- Achieve response time and customer satisfaction goals
- Continuously improve your industry knowledge
- Help create and maintain knowledge databases
- explaining technical solutions to stakeholders
- develop ideas to improve your product offerings
- Get CCIE professional certification Provide training to associate level engineers as a team leader.
Cisco Technical Support Engineer Ibaraki Job Qualifications:
- 5-8 years of network support or deployment experience
- Expertise in at least two of the following technical areas:
- Security
- Network Switch
- Routing
- Wireless Network
- High technical ability and aptitude
- Excellent communication and presentation skills.
- Willingness to learn and develop new skills
- Team-oriented attitude
Language Requirements: Native-level Japanese with Business English conversation.
Benefits:
- Annual salary increase
- Bonus once a year
- Complete social insurance
- Full payment of transportation expenses
- Kanto IT Software Health Association
- E-learning available
- Orientation for new employees
- Available for training programs (domestic and overseas)
Company Description:
This company is one of the largest IT consulting companies in Europe, with more than 200,000 employees based in locations in over 40 countries.
As a global leader in consulting, technology services and digital transformation, they were established in 2013 as a Japanese corporation of the world's leading IT consulting company at the forefront of innovation, and they offer a wide range of integrated services with the highest level of technology and abundant expertise.
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