SAP Solution Manager Consultant

Job Description

Appealing Points

• Opportunity to work on a high-impact integration project connecting SAP Solution Manager and ServiceNow using modern integration platforms like SAP CPI.
• Involvement in end-to-end solution design, workflow automation, and API development, enhancing both technical and functional expertise.
• Collaborative, bilingual environment with chances to lead training sessions, documentation, and cross-team coordination.

Annual Salary : 12 million yen and above

Responsibilities:

• Lead the integration of SAP Solution Manager with ServiceNow using SAP Cloud Platform Integration (CPI).
• Design and implement incident and change management workflows between SolMan and ServiceNow.
• Configure field mappings, import set tables, and transform maps in ServiceNow.
• Develop and maintain API connections for data exchange between SolMan and ServiceNow.
• Support transport management integration with ServiceNow Change Management.
• Perform system integration testing, bug fixing, and user acceptance testing.
• Prepare and deliver training sessions in both Japanese and English.
• Create and maintain technical documentation, including:
• Integration architecture
• Data mapping
• Error handling and retry mechanisms
• FRS, TDD, and process workflows
• Provide data migration advisory for transferring items from SolMan to ServiceNow.
• Collaborate with ABAP and Basis teams for build support and issue resolution.
• Handover to BAU team with complete documentation and knowledge transfer.

Job Qualification:

• 5+ years of experience in SAP Solution Manager (preferably version 7.2).
• Hands-on experience with ServiceNow integration, especially ITSM modules.
• Strong knowledge of SAP CPI, ABAP, and Basis fundamentals.
• Experience in incidents and change management processes.
• Familiarity with API development and integration testing.
• Excellent English communication skills.
• Strong documentation and training capabilities.

Language Skills: Bilingual level English

About Company

This company has been certified as the “best employer” in 2020 by the “Top Employers Institute” which recognizes outstanding employers.

A global leader in consulting, technology, outsourcing, and next-generation services. With approximately 180,000 employees worldwide, the company helps clients in more than 50 countries stay ahead of the competition. Through the co-creation of innovative solutions, they help companies transform and thrive in an ever-changing world.

[Measures against passive smoking]

No smoking indoors allowed

Designated smoking area