AWS Support Engineer

Job Description

Appealing Points:

• Drive Cloud Innovation in a Mission-Critical Environment: Take ownership of AWS cloud operations and application support for a major financial services client, contributing to high-impact cloud migration and optimization initiatives.
• Collaborate Across Borders with Bilingual Communication: Utilize your Japanese and English language skills to coordinate effectively with international teams and clients, enhancing your cross-cultural communication and leadership capabilities.
• Grow with Cutting-Edge Tools and Certifications: Leverage your AWS expertise and gain further certifications while working on cost optimization, security hardening, and infrastructure support in a fast-paced, enterprise-grade cloud environment.

Annual Salary: 6 Million and Above

Job Responsibilities:

• AWS engineer requires to manage the support of applications migrated to AWS cloud and handle the operations activities related to support and implementation.
• Role requires good understanding of AWS cloud operations and infrastructure.
• Responsible for support of AWS Cloud applications, operational and infrastructure support.
• Responsible for coordination and communication with client and team for timely resolution.
• Responsible for documentation, template creation, patching, monitoring and implementing measures for cost reduction, vulnerability, security.
• Responsible for maintaining and closure of support tickets.
• Responsible for creating test plan, reviews, approvals and for testing.
• Understand technical aspect of project and support and imparting knowledge to team.
• Reporting on latest status, issues, risks, measures to be adopted for continuous improvements.

Qualifications:

• Minimum 5 years of required experience as AWS engineer in development and support.
• Experience working in cloud migration project.
• Good understanding of AWS Cloud and administrations.
• Experience working using Microsoft tools like Excel, PowerPoint, Word.
• Good understanding of IT processes and SDLC processes.
• Schedule, Quality and Cost management.
• Team management.

KNOWLEDGE & SKILLS

• AWS Certifications and practical knowledge of implementation and support.
• Excellent communication skills in JAPANESE with both verbal and written.
• Basic English reading, writing, speaking is required for team communication.
• Experience with defining requirements in standard requirement document formats.
• Process management and documentation.
• Preferable having experience in banking and consumer finance company.

Language skills: Native Japanese Level(JLPT N) and Business Level English

Company Description:

It is the leading provider of lending and transaction banking solutions to the global financial services industry. Its software powers the operations of more than 200 financial institutions in 50 countries, supporting retail banking, corporate banking, cash management, internet banking, automotive finance & other business areas.