Program Director

Job Description

Appealing Points:

• High-impact leadership role shaping organizational strategy, with responsibility for defining PMO direction and influencing executive-level decision-making.
• Opportunity to oversee complex, large-scale program portfolios, driving strategic, financial, and operational success across the organization.
• Strong focus on talent development and capability building, leading and mentoring teams while enhancing organizational skills through global-standard training initiatives.

Annaul Salary: 20 Million and Above

Job Responsibility:

• Provide strategic leadership and direction for the program management office,settingand guiding objectives in line with organizational goals.
• Oversee the successful delivery of a portfolio of programs, ensuring they meet the strategic, financial, and operational objectives of the organization.
• Develop and refine program management methodologies, processes, and standards to drive efficiency and effectiveness across all projects.
• Cultivate strong relationships with key stakeholders, including clients, senior management, and cross-functional department leads, to ensure alignment and support for program initiatives.
• Lead, coach, and mentor Project/Program Managers and project teams, fostering a culture of high performance, continuous learning, and professional development.
• Ensure the integration of program deliverables with business operations, facilitating a smooth transition and sustained impact.
• Drive program-level resource planning and allocation, working closely with finance and HR to ensure optimal staffing and budget management.
• Conduct high-level risk assessment and mitigation planning across the program portfolio,ensuring robust contingency plans are in place.
• Champion innovation and continuous improvement within the PMO, encouraging the adoption of new tools, technologies, and best practices.
• Represent the PMO in executive meetings, providing insights and updates on program performance, challenges, and opportunities.
• Lead strategic initiatives beyond the scope of standard program management,
• contributing to the broader organizational strategy and growth.
• Actively utilize the PSA system to monitor consultant utilization, track allocations, and ensure effective capacity planning for both pre-sales and project delivery.
• Oversee revenue forecasting, ensuring accuracy, proactive updates, and timely delivery of all required reports to leadership.
• Manage team escalations, ensuring timely resolution, stakeholder communication, and risk mitigation across all programs.
• Lead training, upskilling, and capability development initiatives for the delivery organization, aligning with global best practices.
• Support recruitment activities by identifying hiring needs, interviewing candidates, and driving talent growth within the Japan delivery team.

Job Qualification:

• Extensive experience in program management, with a significant track record of leading
• large-scale, complex programs in a dynamic environment.
• Proven leadership experience at a senior level, with the ability to influence and drive strategic decisions.
• Demonstrated success in managing a PMO or similar department, with a focus on delivering results and building high-performing teams.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Exceptional leadership and strategic thinking skills, with the ability to inspire and guide teams towards a common vision.
• Advanced communication and interpersonal skills, with the capacity to engage effectively with a range of stakeholders, including at the executive level.
• Strong analytical and financial acumen, with the ability to oversee program budgets and deliver on financial objectives.
• Proficiency in program and project management tools, methodologies, and software.
• Fluent in both Japanese and English, with the ability to communicate complex technical concepts clearly in both languages.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in software, consulting, or project management (e.g.,
• Certified Management Consultant, PMP).
• Experience with specific industries or types of software may be requiredepending on the consultancy's focus.

Language proficiency: Fluent Level Japanese (JLPT N1) and Business Level english.

Company Description 

COMPANY is a leading global commerce and digital cloud transformation company, with expertise in enterprise CRM, CMS, OMS, connected commerce, online shop management and cloud application development. Our agile approach allows us to scale global growth more quickly, and to deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors.

COMPANY Digital guides businesses throughout their end-to-end digital journey, starting with consulting, strategy planning, implementation, integration and optimization, through to training, support and maintenance.

Our employee count exceeds 1000, with many of our colleagues taking advantage of our distributed work environment. We’re headquartered in Québec, Canada, and we also have offices in the U.S., UK, France, Germany, Brazil, Spain, Romania, Ukraine, Colombia, and Japan among many other locations worldwide