Pharmacovigilance Team Leader

Job Description

Appealing Points:

• Lead High-Impact Pharmacovigilance Operations: Manage end-to-end drug safety activities, workflow planning, and operational performance while ensuring compliance with regulatory and client quality standards.
• People Leadership & Career Growth: Lead, mentor, and develop a team of pharmacovigilance professionals, driving productivity, training, engagement, and continuous professional development.
• Drive Operational Excellence: Play a key role in process improvement, quality initiatives, and cross-functional collaboration to enhance efficiency and support global drug safety and patient care operations.

Annual Salary: 6 Million Yen and above

Job Responsibilities:

• Operations Management
  • Ensure completion of all day-to-day pharmacovigilance activities and timely closure of all assigned cases.
  • Manage case allocation and distribution across team members to achieve operational targets.
  • Monitor timely updates of trackers, workflow reports, and metrics reporting.
  • Ensure accurate and timely capture of operational metrics and performance indicators.
  • Review daily workflow reports and proactively address any bottlenecks or risks.
  • Collaborate with internal stakeholders and cross-functional teams to obtain information required for smooth day-to-day operations.
  • Ensure compliance with established processes, quality standards, and client requirements.
• Team Leadership & People Management
  • Lead, mentor, and support team members to achieve individual and team objectives.
  • Ensure completion of required training plans and maintain team training compliance.
  • Monitor team productivity, quality, and adherence to SLAs.
  • Provide coaching, guidance, and regular performance feedback to team members.
  • Drive team engagement and foster a collaborative work environment.
  • Support continuous learning and professional development initiatives.
• Quality & Continuous Improvement
  • Identify process improvement opportunities and support implementation of best practices.
  • Ensure knowledge sharing within the team and promote continuous product knowledge updates.
  • Coordinate problem-solving initiatives and support resolution of operational challenges.
  • Contribute to maintaining a culture of quality, compliance, and operational excellence.

Job Qualification:

• Minimum 5 years of experience in Pharmacovigilance / Drug Safety operations.
• Minimum 1 year of people management or team leadership experience preferred.
• Experience in case processing, case review, workflow management, and team coordination.
• Experience working in a regulated healthcare, pharmaceutical, or life sciences environment is preferred.
• Bachelor's Degree in Life Sciences or Non-Life Sciences; OR
• Master's Degree or PhD in Healthcare-related disciplines such as:
  • Pharmacy
  • Medicine
  • Alternative Medicine
  • Nursing
  • Life Sciences

Langauge Requierments: Native level Japanes (JLPT N1 or higher) and Business level Japanese

Company Description 

One of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. 
Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. 
Headquartered in the U.S., this company is one of the Fortune 500 companies and is consistently listed among the most admired companies in the world.

 [Passive smoking measures]
Indoor smoking
Designated smoking area