SAP CSM

Job Description

Appealing Points

• Be involved long term in clients' management and business transformation, supporting them from conception through implementation, stabilization and further advancement, not just a single implementation project.
• Envision the future of companies together with CxOs, engaging in dialogue with decision-makers on management challenges, business strategies and business reforms.
• Lead the global business from the Japan HQ, rather than executing strategies set by overseas headquarters.

Annual Salary: 11.6 million yen and above

Job Description

You will envision clients' medium- to long-term transformations, starting with SAP, and drive continuous value creation by coordinating internal and external experts. The goal of future SAP projects is not simply to implement ERP. SAP is to be used as a common platform for businesses, with areas of strength enhanced by AI and data. The company can provide end-to-end support from conception to implementation by combining SAP, AI, cloud, application development and global delivery.

In this role you are expected to do more than deliver a successful SAP implementation. You continuously understand clients' management and business challenges, and work with CxOs and business leaders to jointly envision the client's future and realize continuous growth and corporate transformation. As the person in charge of the SAP side, representing the company's SAP business and interacting with customers, you are responsible not only for project management but also for driving customer satisfaction, transformation results, long-term relationships and new business opportunities. The role belongs to a technology consulting division that uses 3S (SAP/Salesforce/ServiceNow) to support clients' business transformation and the resolution of social issues.

Job Responsibilities

• Build relationships with customer CxOs and business leaders and understand management and business challenges.
• Develop medium- to long-term transformation roadmaps centered on SAP.
• Create themes for advanced SAP utilization, business process reform and AI utilization after implementation.
• Propose transformations combining SAP Business AI, generative AI and data utilization.
• Integrate internal and external capabilities such as SAP, AI, cloud and industry-specific departments.
• Maximize customer value across sales, projects and operations.
• Promote transformation programs in collaboration with global organizations and overseas offices.
• Drive customer satisfaction, transformation results, long-term relationships and new business opportunities, in addition to project management.
• Connect the client's business strategy with SAP utilization and make transformation themes concrete.
• Collaborate with CxOs to envision the client's desired future.
• Organize areas of differentiation through SAP standardization, AI and data utilization.
• Design medium- to long-term transformation roadmaps, rather than just one-off deals.
• Bring together the company's diverse specialized organizations to form the optimal transformation team.
• Monitor results after implementation and connect them to continuous improvement and the creation of new value.
• Expand the company's SAP business through co-creation with clients.

Required Qualifications

SAP experience or large-scale project management experience (SAP knowledge required). Either of the following:

• SAP experience: SAP Consultant qualification, plus experience in two or more of the following:
  • Implementation experience in 3 or more SAP modules such as FI/CO/SD/MM/PP/QM/PM/PS.
  • Project management and leadership experience (2 years or more).
  • Project experience as an SAP consultant, from planning and conception to requirements definition, go-live, operation and maintenance (1 year or more).
• Experienced project manager (SAP knowledge required): experience managing large-scale projects, including ERP implementation, from initial negotiations and planning to operational deployment (basic SAP knowledge is required).

Preferred Qualifications

• Experience in SAP delivery utilizing AI.
• Experience in organizational management promoting consulting.
• Experience in managing business process standardization.
• Experience in business with overseas members.

Language Required:

• English: Conversational level (business level preferred)
• Japanese: Native level preferred

About Company

Company has established a top-tier global position as an IT services company that delivers digital services worldwide and holds the number one market share in Japan. With a workforce of approximately 124,000 employees supporting customers across more than 50 countries and regions, we contribute to the growth of society and our customers as a leader in technology and business solutions.

Purpose is to make the world more sustainable by building trust in society through innovation. We believe in the power of diversity and are committed to building a sustainable future while cherishing the values ​​of empathy, trust, and challenge.