L1 Security Operation

Job Description

Appealing Points:

• Attractive Salary with Growth Potential: Earn a starting annual salary of 6 million yen or more, with opportunities to advance in a globally respected IT environment.
• Bilingual Role in a High-Impact Environment: Utilize your Japanese fluency and basic English skills to support critical business applications, gaining valuable experience with global tools like Splunk and ServiceNow.
• Tech-Focused with a Growth Mindset: Contribute to L1.5 support for a major payment application (CyberSource), while being encouraged to proactively improve business processes and deepen your skills in operational tools and IT service management systems.

Annual salary: 6 Million and above

Responsibilities:

• L1.5 support for 2 business applications & underlying hardware & network (CyberSource application)
• Guidebook-based support
• Unknown error escalate to L2 team
• Time limit expires escalate to L2 team

Qualification:

• Mainframe or Linux knowledge & operation experience
• MS Windows and MS Office knowledge experience
• Experience using operational management tools such as Splunk and ServiceNow.
• A mindset of continuous improvement, with a proactive approach to enhancing and    optimizing business processes.
• Bilingual - Japanese (native level), English (Basic level - V/R/W)

Preferred Qualification

• IT Service Management System
• Information Security Management System
• Business Continuity Management System

Language Skills: Native level Japanese (JLPT N) and Business level English

Company Description:

This company is one of the largest IT consulting companies in Europe, with more than 200,000 employees based in locations in over 40 countries.

As a global leader in consulting, technology services and digital transformation, they were established in 2013 as a Japanese corporation of the world's leading IT consulting company at the forefront of innovation, and they offer a wide range of integrated services with the highest level of technology and abundant expertise.

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Indoor smoking

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