Bilingual IT infra engineer | Japan Jobs | Fidel Consulting KK

Bilingual IT infra engineer

Job Id : 8002
Posted : 2023-12-07
Industry : Staffing and Recruiting
Employment Type : Contractor, Temporary
Required Skills : IT Infrastructure, Testing , CR Facilities, Network , Japanese JLPT N1, English 2
City : Tokyo
State : Tokyo
Country : Japan
Annual Salary : ¥6,000,000 ~ ¥7,000,000

Job Description

Position Name: Bilingual IT infra engineer 


  • Local (onsite) Support, lifecycle management and inventory management for IT Infrastructure hardware and software, Server, Server Rooms, Storage, Network and CR Facilities in Tokyo, Saitama, and Sales Office
  • Inspection & Testing of equipment along with Customer Global team.
  • Arrange Repair or replacement of hardware with vendors as needed
  • Oversee activities of outside service/product vendors including preparing contract papers, requesting for POs, contract management
  • Coordination with Customer global team
  • Maintenance of IT Infra documentation (including SOP updates)
  • Keep physical network up and running (Wired & Wireless) and report network and connectivity issues to local and global management.
  • Keep Corporate standards up to date
  • Setup, configuring LAB & Production Systems, when requested
  • Monitor & assist troubleshooting Telephone issues
  • Coordinate with Help-Desk Team in troubleshooting and follow up on infra related topics when escalated.


  • at least 5 years of IT infra support experience
  • Project experience
  • Experience working closely with overseas IT department
  • Business level both English and Japanese (majority users are Japanese / So good Japanese is key + need to communicate with Global)
  • Able to work in Tokyo and visit Saitama

Language Requirements: Fluent japanese JLPT N1-level and Business-level English

Preferred Qualification:

  • Lead experience in project
  • Individual contributor

About Company:

Our managed services extend sales, marketing, operations, and IT solutions so you can scale and impact your bottom line faster. We put exceptional people, processes, and systems into action—at your work site or ours.

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