Functional Support Analyst / Lead

Functional Support Analyst / Lead

Job Id : 4140
Posted : 2021-01-15
Industry : Information Technology and Services
Employment Type : Contractor, Temporary, Part Time
Required Skills : Japanese1, English2, Chinese3, Office 365, SAP, Contract
City : Shinjuku-ku
State : Tokyo
Country : Japan
Annual Salary : ¥5,000,000 ~ ¥8,000,000

Job Description


  • Has worked for 2 years in an SAP support environment
  • Intermediate experience in one of the following modules SAP SD/MM/FICO, Basic understanding(Other than Primary skill) of one of the SD, FICO, MM functionalities
  • Able to understand how SAP ABAP works at a basic level
  • Able to understand issues articulated by Business and correlate them with SAP
  • Able to communicate SAP issues to the offshore team
  • Able to negotiate with customer ITBA, IT Management for prioritization of issues
  • Knowledge of working in tools like ServiceNow
  • Able to escalate within customer organization if this hampers Company's deliverables
  • Able to maintain Meeting Minutes, Lead Weekly Status reviews with the customer
  • Working knowledge of O365 apps and tools
  • Knowledge of ITIL processes
  • Track all topics to closure
  •  SD/MM/FICO(Preferably FICO), Coordination (Bilingual)

 Language Requirement: English and Japanese speaking is a must.

Company Description

The Company is a global technology consulting and digital solutions company helping more than 420 clients succeed in a converging world? With operations in 32 countries, we go the extra mile for our clients and accelerate their digital transformation with Company’s Mosaic platform enabling their mobile, social, analytics, IoT, and cloud journeys.