Job Description

Responsibilities

As a Process Architecture, you will be responsible for overall process performance and quality management by designing process models, analyzing tooling demands, cultivating process culture through training, and auditing process performance. 

• Designing process maturity models by discussing with experts, which aim to drive continuous improvement of process and establish process culture
• Supervising that each process is designed and developed according to the process maturity model
• Defining high-level design and policy to manage materials and knowledge related to process architecture, design, and implementation
• Instructing and managing IT & Business Architect team to finalize tooling requirement of process and complete tooling implementation by working with developers
• Instructing and managing training teams to plan and deliver process training to cultivate process culture in the organization
• Leading and managing process audit activities to measure process adoption and visualize performance for the further improvement of operational quality
• Managing communication with the section members, the department head, and other stakeholders to control risks and provide solutions in terms of overall process optimization and process enablement activities

Required Experience & Skills

• 5+ years’ experience in acting as a business process designer or any equivalent roles
• Good working knowledge of business process lifecycle and delivery
• Six Sigma Green Belt Course certification or other equivalent training
• Strong organization skills and demonstrated ability to manage multiple, often conflicting priorities to successful completion
• Always operates with the highest levels of honesty, integrity, and fidelity, acting in the best interest of the business always
• Strong capability for up-skilling and re-skilling, with a curious mind and desire to constantly learn and grow
• Proven leadership skills, with experience in guiding, teaching and mentoring team members with a passion
• Master’s degree in Business Administration, Operations or Management or any equivalent industry experiences
• Ability to communicate written and verbally in English; Japanese is preferred but not required

Preferred Experience & Skills

• Experience in business process modeling, analysis, and design
• Experience in coaching, mentoring, and supporting members in the section
• Excellent attention to detail
• Resilient and approachable with the ability to work successfully in a dynamic, fast-paced environment
• Ability to operate as a team player, with a flexible and positive attitude
• Strong analytical and problem-solving skills
• A self-starter able to work independently but comfortable and effective working in a team environment

Holidays/Benefits

• Five-Day Workweek
• Summer Holidays
• Winter Holidays
• Paid Holidays
• Benefits (pension, health, employment, unemployment)
• Commuting allowance
• Employee stock ownership plan
• Discounted sports club
• Visa support
• Childcare
• Cafeteria (free breakfast, lunch and dinner), Library, Convenience store
• Internal clinic, pharmacy, fitness club & spa, hair salon, laundry service
• Assistance fund for club activities
• Baseball tickets

About Hiring Company

Established in 2018 as a mobile business of one of Japan's leading major group companies.
They plan to comprehensively develop mobile carrier business as MNO (mobile communication operator), mobile communication business as MVNO (virtual mobile communication carrier), ICT business, and energy business.
They aim to provide attractive and convenient services that meet people's needs with innovative technology and advanced technology.

[Passive smoking measures]
Indoor smoking
Designated smoking area