Position name: Customer support SV
Since our founding, we have been conducting CS operations in-house with the aim of improving user satisfaction.
The Customer Support Section, which is solely responsible for CS operations, has the mission to create a platform where people can buy and sell things safely and securely, and to provide the best user experience.
We look at the entire user experience from start to finish. We pay thorough attention to every detail.
We are a team of people who love to create Internet services, who all think about 'how we can deliver better services to users' from their own perspectives
Holidays and Benefits
The largest eCommerce company in Japan, and the third-largest eCommerce marketplace company worldwide. The organization provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing, and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.
[Measures against passive smoking]
No smoking indoors allowed
Designated smoking area